A confirmation email will be sent to you automatically within 24 hours once the order has been placed. You can always check the status of your order by logging in to your profile.

If within 24 hours you have not received an email confirmation, please use the form above to contact us and our customer representative will get in touch with you as soon as possible.

In case you want to change the shipping address, please kindly contact us using the form above.

Please note that we usually process and ship your order as soon as we have received it. Therefore, if there is any change in shipping detail, please inform us as soon as possible.

We are unable to change any shipping detail once the order has been shipped.

Yes, we offer international shipping to most destinations worldwide. Please see our shipping policy for more details. All orders are shipped from our warehouse in Thailand via DHL Express, ensuring reliable and trackable delivery.

Once your order is processed and dispatched, you will receive a shipping confirmation along with a tracking number. Delivery times may vary by destination, but most orders are delivered within 5–7 business days.

Please note that customs duties, VAT, and other import taxes may apply depending on your country's regulations. These charges are not included in the purchase price and are the responsibility of the recipient. We recommend checking with your local customs office for details before placing your order.

For any questions or assistance regarding international shipping, feel free to contact our customer service team—we're here to help.

For Delivery within Thailand

Usually your order will be processed and shipped within 24 hours.

Express shipment (Bangkok only): 1-2 hours after your order has been shipped.

Regular shipment: 2-4 days after your order has been shipped.

For Delivery outside of Thailand

Please see our shipping policy for more details.